We’re Family Here
My parents took the leap and opened up a small heating & cooling business back in the winter of 1995. With my brother and I watching Disney movies in the back office, they slowly grew it into a full flesh-and-blood, sustainable business in the Industrial Park in Burlington. A few years later we moved into the building we are in now – a converted HVAC shop – and found our true passion: Fireplaces.
Since then, we’ve grown quite a bit: In knowledge, number of trucks, customers, showroom displays, you name it. We’ve also added a lot of amazing employees that would become part of our core group and extended family. I have also grown past my Disney days, coming aboard full time in 2012 after graduating from UW-Whitewater.
As the 2nd Generation I have three goals: 1. To keep the edge and drive that made us successful in the first place, 2. To create the best possible place to work with an amazing team culture, and 3. To grow our business by giving outstanding customer service with real world honesty and empathy.
We hope to meet you soon and add you to the memory book we call our “family business”.
Rich, Terese, and Rich Jr. Hendrickson